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  • APPEALS AND COMPLAINTS

    If your application is refused, you will receive a written notice clearly explaining the decision, which will also tell you what right you may have to appeal against that decision. Your refusal notice will tell you how to do this.

    If you want to exercise a right of appeal you may send appeals by post to:

    Asylum and Immigration Tribunal
    PO Box 7866
    Loughborough LE11 2 XZ
    United Kingdom

    Or

    The Visa Section British Embassy, Manila

    If you decide to send the papers to the visa section, there will be a delay before they are sent to the Asylum and Immigration Tribunal (AIT), as post is only sent to the UK once each week.

    You must only send your appeal to one place. If you plan to send your appeal to the visa section, please check that your sponsor has not already lodged the appeal for you. If they have, you must not send the appeal to the visa section.

    When the AIT receive your appeal form they will write to you to let you know the date and time of the hearing.

    By post to : Asylum and Immigration Tribunal,Tribunals Group Customer Service Centre, PO Box 7866, Loughborough, LE11 2XZ fax to +44(0) 1509221699


  • General appeals information is available on the UK Border Agency website.

    There is a Duty Manager at the Application Centre who handles all complaints. If you wish to lodge a complaint you should mark it to the attention of the Duty Manager.

    Address of UK Visa Application Centre
    VFS Services Philippines Private Inc.
    Phil-Axa Building, 2501-02,
    1286 Sen. Gil Puyat Avenue, Corner Tindalo Street,
    Makati City, Manila
    Philippines

    You can also e-mail on: info@vfs-uk-ph.com

    If you wish to provide feedback or complain about the service you received from the Visa Section at the British Embassy, please write to:

    BRITISH EMBASSY
    120 Upper McKinley Road
    McKinley Town Center
    Fort Bonifacio
    Taguig City 1634 Metro Manila

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